Last updated: August 2026
This Privacy Policy explains how VANOU collects, uses and protects your personal data when you use our website and online store.
The processing of your personal data is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection legislation.
The controller responsible for processing your personal data is:
SAS VANOU
2 chemin de la Guillermy
13015 Marseille
France
For any questions regarding your personal data or to exercise your rights, you can contact us at: rgpd@vanoustudio.com
When you use our website, we may collect certain personal data, particularly when you:
The data collected may include your first and last name, email address, telephone number, shipping and billing addresses, information relating to your orders, as well as certain browsing data.
Information required for payment is processed securely by our payment service providers.
Your personal data may be used to:
Depending on the purpose concerned, the processing of your data is based on the performance of the contract entered into with you, your consent, our legal obligations or VANOU's legitimate interests.
Your personal data is retained only for as long as necessary for the purposes for which it was collected and in accordance with the retention periods required by applicable regulations.
Data required to manage our customer relationship may be retained for the duration of the commercial relationship and then for a period of three years following the end of that relationship or your last contact with us.
Certain data relating to orders, invoices and transactions may be retained for longer periods in order to comply with our legal, accounting and tax obligations.
If you are subscribed to our newsletter, you may unsubscribe at any time using the link provided in each email.
VANOU does not sell or rent your personal data.
Certain data may be shared with service providers necessary for the operation of our business, particularly for:
These service providers process only the data necessary to provide their services and are required to comply with applicable data protection regulations.
Where certain service providers process data outside the European Economic Area, such transfers are governed in accordance with GDPR requirements.
Our website uses cookies and similar technologies that are necessary for its operation and may also, depending on your choices, be used to measure its audience and improve your experience.
Cookies that are not strictly necessary are only used after obtaining your consent where such consent is required.
You can accept, refuse or change your cookie preferences at any time using the cookie management tool available on our website.
In accordance with applicable regulations, you have, in particular, the right to access, rectify and erase your personal data, as well as the right to restrict or object to its processing and, in certain circumstances, the right to data portability.
Where processing is based on your consent, you may withdraw your consent at any time.
To exercise your rights or ask a question regarding the use of your personal data, you can contact us at: rgpd@vanoustudio.com
You also have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés – CNIL).
VANOU may amend this Privacy Policy to reflect changes to its services or applicable regulations.
The version currently in force is the version published on our website.
